At Fanfits.co, we want you to be fully satisfied with your purchase. If you’re not happy with your order, you can return it under the policy below.

1. Return Window

You can request a return within 30 days of receiving your order.

2. Return Conditions

Returned items must be:

  • Unworn and unused
  • In original packaging
  • With all tags and labels attached

3. How to Start a Return

To request a return, contact us within 30 days:

 Email: [email protected]
 Phone: +44 7888 788880

Provide:

  • Your order number
  • Reason for return

We’ll send you the return address and next steps.

For non-defective items:
You are responsible for return shipping costs.

For defective, damaged, or incorrect items:
We cover the return shipping cost.

4. Refunds

After we receive and inspect your returned item:

  • You’ll be notified by email
  • Approved refunds are issued within 5–10 business days to your original payment method

Original shipping charges (if any) are refundable only if the item was damaged, faulty, or incorrect.

5. Damaged or Incorrect Items

If you receive a product that is defective, damaged, or not what you ordered:

  • Contact us within 7 days of delivery
  • We will arrange free return shipping
  • You may choose a replacement or a full refund

6. Contact Information

Fanfits.co
268 Gurney Close
Barking, England
IG11 8LB

Email: [email protected]
Phone: +44 7888 788880
Company Registration Number: 16086901
Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM