Privacy Policy
At Fan Fits, protecting your privacy matters to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you browse our website or place an order. We’re committed to keeping your data secure and providing you with a safe shopping experience.
Information We Collect
When you visit our website, certain information about your device may be collected automatically, including:
- Your web browser and IP address
- Time zone and location data
- Pages you view and how you interact with the site
- The source that referred you (e.g., a search engine or social media platform)
If you make a purchase, or attempt to, we collect the following personal details:
- Full name
- Email address
- Shipping and billing address
- Phone number
- Payment information (handled securely through Stripe)
We also use cookies and analytics tools, such as Google Analytics, to help improve site performance and understand how visitors use our store.
Why We Collect Your Information
We use your personal information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Communicate with you regarding your purchase
- Offer customer support
- Enhance our services and overall user experience
- Notify you about new products, sales, or promotions (only with your opt-in consent)
How We Protect Your Information
Your payment and personal details are securely processed using SSL encryption and sent to our trusted payment processor, Stripe. We never store your full card details on our own servers.
Access to information such as your name, address, and phone number is limited to authorized team members and shipping partners who need it to fulfill and deliver your order.
Data Retention
We keep order-related details such as your name, address, and order history for legal, tax, and customer service purposes. Financial or card information is not retained once your order has been processed.
Use of Cookies
Cookies and similar tools are used to improve your shopping experience, remember your preferences, and offer more relevant product recommendations. You can manage cookie settings directly in your browser.
Guest Checkout and Account Creation
You’re welcome to browse our store without creating an account. When you’re ready to check out, you can choose to proceed as a guest or set up an account for quicker checkouts in the future.
Updates to This Policy
From time to time, we may revise this Privacy Policy to reflect changes in the law or in how we do business. The most current version will always be posted on this page, so we recommend checking back periodically.
Contact Us
If you have questions about how we handle your privacy, or would like to request that your data be deleted, please reach out to us at: [email protected]